General Information About ISCET Certification

Certification can be your ticket to a better career, as it represents the difference between someone who merely says they are a technician, and someone who really IS a technician. Many government and private organizations require certification as a qualification for their positions, so taking and passing one or more of the exams generally makes you more employable.

New ISO Standards

In 2012 ANSI/ISO announced final revisions to its best practices concerning certification for individuals. The ANSI/ISO body is the standards organization to which most organizations worldwide follow for the operation of their business. These changes revolve around renewal of certification versus lifetime. The standard adopted is to require that certifications have a renewal path and they should not be lifetime.  This path is to apply to all past and future certifications. This new standard has been adopted by all the major certification organizations worldwide. The standard allows the organization the freedom to choose how they will treat current certifications and how renewals will be handled. ISCET, being a recognized leader in electronics certification, has studied and adopted a new certification model to address these new standards.

Effective September 1, 2013, all certifications passed after this date will require renewal every 2 years. Recognizing our duty to our current lifetime certificate holders we will not require them to renew their certificate but those who chose not to renew by August 31, 2015 will have their certification listed as “Legacy”, which will indicate they have not chosen to renew their certification under the current standards. Holders of Associate CET and Associate CET+ certifications taken before September 1, 2013 will expire at the 4-year anniversary of their certificate unless renewed using continuing education.  ISCET will use the “Continuing Education” model for renewal of certificates. This requires all certified persons to accumulate 20 clock hours of training (i.e. attending classes at schools, manufacturer events, or conventions), passing additional certifications in their field, self-study or teaching over a 2-year period.  Individuals who meet the renewal standard will have their certification listed as “Registered” to indicate their commitment to keep their knowledge and skills current for a changing industry.

In order to assure that all holders of ISCET certification are still valued by industry these changes are necessary. In keeping with our commitment to our certificate holders we offer the renewal of their certificates at no charge, while they are current members of ISCET. Certificate holders who are not members will be charged a $50 fee for the first certification and $10 for each additional. If the certificate holder renewal totals $70 or more, the fee will be capped at $70 and they will automatically be enrolled as a member of ISCET with all eligible renewals processed. (Ex. A CET who holds a Journeyman in Computers, a CSR, a CSM and a MST who is not a member of ISCET would be charged a maximum of $70 which would automatically enroll them as members and the listed certifications would be registered if all education requirements have been met.)

Recertification Renewal and Registration Policies

Instructors, learn how to start an ISCET Student Chapter.

Schools, learn how to take advantage of ISCET’s Course Approval Service.

Testing Locations

Through ISCET’s International Network of Authorized Independent Certification Administrators
Certification administrators are located throughout the United States, Canada and many foreign countries. These persons are volunteers who have become administrators for the satisfaction of being able to contribute to upgrading the electronics profession. Use our CA Locator to find the nearest your location. You may also contact the ISCET office for the name and address of a CA nearest you.

In early 2004, ISCET began offering online certification exams with independent administrators who administer the testing online via computer. The advantage of computer-based testing is that test-takers receive, at the conclusion of the exam, a preliminary assessment of their score.

ISCET independent certification administrators also administer the Associate-Level, Journeyman-Level, FCC exams, and NASTec (Appliance Servicing) exams. A listing of ISCET independent certification administrators may be accessed by clicking the “CA Locator” link above to download and either view online or print a list of administrators. If no administrator contact(s) are listed for a particular state or city, contact ISCET for help in securing a proctor in that area.

How do I make corrections to my listing information?
If you are a certification administrator and you find incorrect data listed, please email your full name and new information to ISCET, or call 817/921-9101 or 800/946-0201 ext. 119.

Would you like to become a Certification Administrator?
If you are already a CET and are interested in becoming a certification administrator, learn more here. If you are interested in becoming a proctor for ISCET exams, please view/print an English Proctor Application that may be completed and returned to ISCET. You may also view/print a Spanish Proctor Application that can be completed and returned to ISCET.

ISCET P. O. Box 378, Hillsboro, TX 76645
817/921-9101 or 817/946-0201 ext. 119; FAX 817/921-3741

testing@iscet.org

Testing Fees

Associate and One Journeyman Exam$75
CSR Exam$75
Journeyman Exam$70
Electronics Systems Associate (ESA) Parts 1 through 5$45
Associate Exam$55
Systems Tech Level 1 or 2, Field Tech 1, Diagnostic Tech$45
Multimedia Systems Technician$110
Field Tech 2, Bench Tech$75

Retake Fees

Associateevery other retake is $15
Journeymanevery other retake is $15
Associate & Journeyman at one sittingevery other retake is $25
ESAevery other retake is $15
MSTevery other retake is $37.50
CSRevery other retake is $15

FCC Exam Fees

Minimum fee per examination session, any 1 element$50
Maximum fee per examination session, any 2 elements at one sitting$70
Maximum fee per examination session, any 3 elements at one sitting$90
Each additional element in excess of 3 at the same sitting$20

NESDA CSM Fees

Non-Members$150 per exam session
NESDA/ISCET Members$150 per exam session. Members receive a voucher for a credit of $50 which may be applied to a membership billing or materials order. (please request form when you take the exam)
CSM retakes are free for one time.

Recertification Fees

Renewal of certificates for ISCET members is offered at no charge, as long as you are a current member of ISCET. Certificate holders who are not members will be charged a $50 fee for the first certification and $10 for each additional. If the certificate holder renewal totals $70 or more, the fee will be capped at $70 and you will automatically be enrolled as a member of ISCET with all eligible renewals processed. (Example:  A CET who holds a Journeyman in Computers, a CSR, a CSM and a MST who is not a member of ISCET would be charged a maximum of $70, which would automatically enroll them as members and the listed certifications would be registered if all education requirements have been met.)

ISCET de Mexico Fees

Associate and One Journeyman Exam (Some exams are available in Spanish.)$75
Journeyman Exam$70
Associate Exam$55

Registered CET Status and Extending Your Associate Certification
through Continuing Education

Why should you register your CET? ISCET Journeyman certifications do not expire, but if you have been certified for more than a year or two you may be interested in demonstrating your continuing desire to learn. Registering your CET allows you to do just that. If third parties (for example, a prospective employer) inquire with the purpose of validating your CET, registered status shows that you have kept your certification up-to-date by continuing your training and learning. Inquirers will know the date of registration, ensuring them that your technology education is current.

ISCET offers a series of learning materials that have already been validated for 10 clock hours or 1 CEU. Visit the ISCET online store and check out the “Electronics Lessons” items.

Both Journeyman CETs and Associate CETs can use the Continuing Education Form. Journeyman CETs may become Registered CETs by

1) passing an ISCET Journeyman Test within the past 24 months, or

2) completing 20 clock hours of electronics continuing education within the 24 months prior to the expiration date of the Associate CET. A 60-day grace period is allowed for Associate CET extensions, otherwise the Associate exam must be taken again.

To register your Journeyman CET or to extend your Associate CET, please view/print the form (PDF), complete and remit to ISCET with the following required fee:

Continuing Education Registration Fee$50

Registered CET Fees

Continuing Education Registration Fee: $50

If your continuing education form is rejected, there are no refunds; however, additional information to meet the qualifications may be submitted within 60 days.

Please carefully read the following qualifications and instructions necessary to correctly complete the Continuing Education Form:

  1. Please use the Continuing Education Clock Hour Chart for determining eligible clock hour credit.
  2. If you passed a CET test within the past 2 years, please fill in the test information.
  3. For each item that you are submitting on the Continuing Education Form, enter ALL of the requested information. FAILURE TO FILL IN ALL REQUEST INFORMATION WILL RESULT IN THE REJECTION OF THE CONTINUING EDUCATION FORM.
  4. List only the activities that you have completed within the past 24 months.
  5. Clock hours are eligible only for the time you actually spent in the classroom receiving instruction. Subtract all breaks, meals, introductions, registration, and all other non-instruction time. The same rule applies for educational meetings/programs.
  6. On-the-job experience, or instruction and teaching experience do not qualify as eligible clock hours for the continuing education program.
  7. You are not eligible to receive continuing education credit for any of the following: a) business meetings; b) non-technical courses; c) business management courses; d) teaching courses.
  8. To obtain continuing education credit for a course you must obtain an average of “C” or above.
  9. Individual self-study counts for no more than 10 of the required clock hours. Books, articles, audio and video lectures must cover technical subjects.
  10. ISCET Learning Programs will earn CEUs shown. All 20 clock hours can be earned with ISCET Learning Programs.
  11. Please total your hours.

Send the form and the required fees to ISCET. Please keep a copy of the form and maintain the supporting documentation. Do not send supporting documentation with your form. If you are notified that your application is being audited, you must submit the documentation to support your application. Review of this form generally takes 60 days.

Non-Journeyman Certifications

Additional information regarding these certifications may be accessed by clicking the name of the certification, if it is a link.

Associate Certified Electronics Technician (CET)
Open to anyone interested in electronics, including a technician or student.  This exam is the basic electronics portion of the full-credit CET exam, and requires a score of 75% or better to pass.  This multiple choice test covers basic electronics, math, DC and AC circuits, transistors and troubleshooting.  Upon passing the test an associate CET will receive a wall certificate valid for 4 years and become eligible to join ISCET as a non-voting member.

Certified Consumer Technician (Systems Tech 1, CCT-ST1)
This certification is for the entry level technician whose primary work responsibilities are to provide support in the home to diagnose, adjust and/or replace, at board level, home serviceable equipment. This technician would also have knowledge of system integration at a basic level to complete home equipment setup and ensure proper operation.

The technician should have the following skills and knowledge to be prepared for this exam: DC Theory, Basic Troubleshooting Skills, Customer Service Skills, Basic System Integration Skills, and at least 6 months of work experience.

Certified Consumer Technician (Systems Tech 2, CCT-ST2)
This certification is for the experienced technician whose primary work responsibilities are to provide support in the home to diagnose, adjust and/or replace, at board level, home serviceable equipment. This technician would also have knowledge of system integration at a high level to complete home equipment setup and ensure proper operation.

The technician should have the following skills and knowledge to be prepared for this exam: DC Theory, Basic Troubleshooting Skills, Customer Service Skills, System Integration Skills, and at least 2 years of work experience.

Certified Consumer Technician (Field Tech 1, CCT-FT1)
This certification is for the entry-level technician whose primary work responsibilities are to provide support in the home to diagnose, adjust and/or replace at board level with some component level repair home serviceable equipment. This technician would also have knowledge of system integration at a high level to complete home equipment setup and ensure proper operation.

The technician should have the following skills and knowledge to be prepared for this exam: DC Theory, AC Theory, Advanced Troubleshooting Skills, Customer Service Skills, Basic Field Service Skills, High Level System Integration Skills, and at least 6 months of  work experience.

Certified Consumer Technician (Diagnostic Tech, CCT-DT)
This certification is for the experienced technician whose primary work responsibilities are to provide support by phone or other electronic means to both customers and technicians in the field to diagnose, assist in operational issues, and parts support for home serviceable equipment. This technician would also have knowledge of system integration at an advanced level to complete home equipment setup and ensure proper operation. The technician would also have a high level of customer service skills and field service skills.

The technician should have the following skills and knowledge to be prepared for this exam: DC Theory, AC Theory, Advanced Troubleshooting Skills, Advanced Customer Service Skills, Advanced Field Service Skills, Advanced System Integration Skills, and at least 2 years of work experience.

Journeyman Certifications

Certified Electronics Technician (CET)
To become a fully certified technician, one must:

    • pass the Associate Level Electronics test (ISCET or ETA-I) or acquire the ISCET Associate Level Electronics Certification through the ISCET ESA program (See ESA above)
    • pass one of the following Journeyman Level CET exams: Consumer, Industrial, Communications, Computer, Medical, Radar

Certified Electronics Technician Plus (CET+)
This recognition will be available for the CET who meets the following requirements:

    • Passed the Associate exam with one Journeyman and the ESA-5
      -or-
    • Passed the CCT-BT exam

To apply for this certification, please send a cover letter and required documentation to ISCET, P. O. Box 378, Hillsboro, TX 76645.

Certified Consumer Technician, (Field Tech 2, CCT-FT2)
This certification is for the experienced technician whose primary work responsibilities are to provide support in the home to diagnose, adjust and/or replace at board level with some component level repair home serviceable equipment. This technician would also have knowledge of system integration at a high level to complete home equipment setup and ensure proper operation.

The technician should have the following skills and knowledge to be prepared for this exam: DC Theory, AC Theory, Semiconductor Theory, Digital Theory, Advanced Troubleshooting Skills, Advanced Customer Service Skills, Advanced Field Service Skills, High Level System Integration Skills, and at least 2 years of work experience.

Certified Consumer Technician (Bench Tech, CCT-BT)
(Same level as a journeyman CET and will be recognized as a CET)

This certification is for the experienced technician whose primary work responsibilities are to provide support in the home to diagnose, adjust and/or repair to component levels home serviceable equipment. This technician would also have knowledge of system integration at a high level to complete home equipment setup and ensure proper operation.

The technician should have the following skills and knowledge to be prepared for this exam: DC Theory, AC Theory, Semiconductor Theory, Digital Theory, Advanced Troubleshooting Skills, Advanced Customer Service Skills, Advanced Field Service Skills, High Level System Integration Skills, and at least 2 years of work experience.

Senior Certified Electronics Technician (CET-SR)
Requires passing the Associate CET (either as one exam, or as ESA-1 through 4, plus the ESA-5 exam, which covers microprocessors, robotics and advanced digital. The ESA-5 is a transitional exam which covers micro-processors, robotics and advanced digital. Converts any current Associate CET certificate to an Associate CET Senior. Exam given only to those persons possessing an Associate CET certificate that has an expiration date within the past 10 years, or is current.

To apply for this certification, please send a cover letter and required documentation to ISCET, P. O. Box 378, Hillsboro, TX 76645.

Master Certified Electronics Technician (CET-MA)
This recognition will be available to any technician who has passed four qualifying exams. This would be a combination of the Associate CET with a Journeyman exam and any combination of two of the following: an additional Journeyman exam, CSR, CSM, MST, Master NASTeC, ESA-5 (advanced topics).

To apply for this certification, please send a cover letter and required documentation to ISCET, P. O. Box 378, Hillsboro, TX 76645.

Multimedia Systems Technician Journeyman Level (MST)
To become a fully certified MST technician, one must pass the MST Certification examination. This is a “stand alone” Journeyman-level offering … a “hands on” type of certification. The Study Guide for the course is a graphical presentation of all three sections of the material — soft skills, electronics used, and technical material concerning the installation and proper connection of the accessory equipment usually found in the flat screen environment. There are no “prerequisites” for taking the MST exam. The learning material is offered in several types:

Online Study – Accessed from the ISCET Website, as Online Learning, allows a 150-day study window 24/7.
On disk – Contains the complete study material to run from disk or load to your hard drive.
Printed – Over 180 pages crammed full of information for the installer of flat screen and home theaters.

Get more information about the Journeyman-Level MST exam.

NASTeC (National Appliance Service Technician Certification)
NASTeC is a national certification program for technicians who service major home appliances. The NASTeC exams measure the knowledge, ability and skills that technicians need daily to “do the job right.”

Four levels of NASTeC Certification:

    • Basic Skills (Must be passed to take any of the following)
    • Refrigeration and Air Conditioning*
    • Cooking
    • Laundry and Dishwashing

When all 4 are passed/completed, the Universal Technician is awarded.

*Requires proof of EPA Refrigerant Recovery Certification

Non-Technical Certifications

Customer Service Representative (CSR)
The Customer Service Representative (CSR) certification was developed by NSDA to provide a way to verify the knowledge needed to provide the best possible customer service experience in a professional electronics service business. CSR certification is also a requirement of the CESC (Certified Electronics Service Center) program. For more information on the CESC program, please visit the NSDA website.

Certified Technical Instructor (CTI)
An additional certification is now available for instructors to demonstrate their expertise in the classroom.

In order to recognize professionals in the education or training fields for their classroom abilities, ISCET has established the Certified Technical Instructor. This certification recognizes outstanding educators/trainers for their ability to engage learners in the education process and their knowledge of the subject taught.

Qualifications: The candidate must have at least 3 years of classroom experience or as a trainer, have been employed in the primary capacity of training for at least 3 years or if they are a free-lance instructor have documentation of 1000 hours of classroom time in the last 3 years. Online, pre-recorded and distance learning class time is acceptable. They must be qualified to teach according to the rules and laws of the location they are teaching in and have any required current licensure. The candidate must also provide a copy of their most recent appraisal/evaluation report showing an acceptable or above performance level from their supervisor or if self-employed 2 letters of recommendation from people familiar with their classroom experience. The candidate must have passed an industry certification exam in their field of instruction. The candidate will be required to submit a 30-minute video of a classroom session for evaluation.

To apply for this recognition, please submit the application here with the $150 required fee to ISCET, P. O. Box 378, Hillsboro, TX 76645

Certified Service Manager (CSM)
The Certified Service Manager certification (CSM) was developed by NESDA to provide a means to verify the knowledge needed to manage a modern service business. CSM certification is also one requirement of the CSC (Certified Service Center) program.

A manager who passes a written test based on his or her knowledge of profitable business operations and who has the required experience may become a “CSM” (Certified Service Manager).

Although the CSM exam is not easy, service center managers will already have much of the knowledge needed just from the daily experience of operating a service business, as well as just plain “common sense.”

The test is approximately 50% general information (laws, regulations, customer and employee relations, etc.), and 50% financial management. Service managers often have the most difficulty with the financial section, since there are a number of formulas to learn and utilize. All of the necessary formulas are included in the CSM Study Guide (see information below on how to purchase), as well as examples of how they are used.

Areas covered are business types, quality systems, bankruptcy laws, warranties and risk of liability, employee relations and pay systems, employment laws, subcontractors, interviewing job applicants, and financial management.

Study material for Certified Service Manager:  CSM Study Guide

Electronics Systems Associate (ESA)
Open to anyone interested in electronics, including a technician or student. The ESA covers DC, AC, Semi, and Digital in 4 parts. Certificates are awarded for passing each of the 4 parts. Once all 4 certificates are earned the Associate CET is awarded. The ESA program offers advantages to the student and the instructors that the Associate level CET program does not offer. ESA certificates are issued for life, but are subject to the Registration requirements.